Moving to a new mailer

Switching providers does not lose a single email. The old mailer keeps sending until the new one passes its first test, and the delivery log shows both side by side.

Before you start

Collect the new provider’s host, port and API key. Keys are shown once, so store yours in a secrets manager, not in wp-config.php.

Check your DNS

Add the provider’s SPF and DKIM records. Receiving servers check them on every message.

v=spf1 include:_spf.example.com ~all

How long it takes

DNS changes usually reach every server within an hour, and always within two days.

Questions? The support team answers within one working day.